Return Policy Page

When an item is being returned for repair, a Return Merchandise Authorization (RMA) number has to be obtained by contacting Wavetech India Customer Care Service. Order ID numbers are valid for date of purchase with in the Warranty Period after the day of issuance. The RMA number(s) must be prominently displayed only on the shipping label of boxes containing returned goods. Do not mark the boxes themselves. Any product returned without an RMA number, incomplete and/or not in resalable condition, or with an RMA number over 180 days may be refused.

Returned for repair parts and systems must be shipped freight prepaid in their original boxes and packing material. A copy of your packing list/invoice must accompany all returned for repair parts and systems. Returned parts and systems should be freight insured by you. Repair parts and systems returned to you under Warranty is shipped freight-prepaid to any location around India or other carrier or service level at our discretion. You must pay shipping costs for the service level of your choice by the carrier of your choice for product returned to any location From India right to charge for shipping, handling and labor if the Product received for repair is non-defective.